realities of the world: BT customer service shambles

realities of the world: BT customer service shambles: bt has a history but in this modern area it is one of the worst for customer service. you order the set up it takes nearly three weeks to se...

BT customer service shambles

bt has a history but in this modern area it is one of the worst for customer service. you order the set up it takes nearly three weeks to set up a phone line and broadband. i mean what takes it so long most connections are in place but they are so inefficient. their call center staff dont deal with conplaints properly are rude and by most accounts very stupid. these people have no customer service skills at all.